Brandon Washington

Mail Handler Assistant - US Postal Service

Dallas, TX 75232

washington.brandon214@yahoo.com - 214.621.0987

Student working towards a bachelor in Business Administration and Computer Networking. 6+ years of

experience in retail and customer service; 4+ years of experience in warehouse and distribution centers.

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to

company success. Hard working and driven worker can operate pallets jacks and forklifts, can handle heavy

loads, very quick learner, able to work in fast-paced environments.

WORK EXPERIENCE

Mail Handler Assistant

US Postal Service - December 2014 to Present

Responsible for dispatching mail throughout the facility in order to be processed to meet delivery deadlines.

Duties include: help to downflow, scan, move, dispatch mail and also assist where else needed within the

faciltiy.

Security Guard

Andy Frain Security - July 2014 to Present

Responsible for ensuring that all guest in attendance are behaving in a safe and orderly manner. Duties

included: respond, observe, prevent and neutralize any possible disruptions during events in a timely fashion

using minimal force as possible.

Material Handler/Forklift Operator

DW Distribution - August 2014 to December 2014

Responsible for pulling orders in a fast paced environment with speed and accuracy to ensure team meets

deadline for shipment. Duties included: Maneuver throughout warehouse (inside/outside) pulling material

(wood) to fulfill order request using manual labor, forklift and other equipment all while practicing safety

measures

Dock Worker/Forklift Operator

Jogger - Arlington, TX - February 2014 to June 2014

Arlington, TX

Responsible for reading and interpreting work orders and/or following verbal instructions to ascertain materials

to be moved. Duties included: feed, remove, flex, jog, and stack printed sheets or folded signatures to and from

the equipment in the area assigned. Load and unload materials onto pallets, trays, racks, and shelves by hand.

Attach identifying tags or labels to materials, mark information on cases, bales, or other containers. Stack and/

or assemble materials into bundles and band bundles together, using banding machine and clincher.

Dock Worker/Forklift Operator

Forward Air Solutions - Irving, TX - May 2013 to February 2014

Responsible for unloading inbound freight using conveyor belt, ensuring that all packages were processed

quickly and accurately to their respective routes. Duties included: sorting merchandise according to route and

store list, build and wrap pallets, intergrity scan all merchandise daily to ensure all merchandise is accounted

for, also organize dock by rearranging pallets using manual pallet jack and forklift. Responsible also for loading

outbound freight into trucks with forklift.

Sales Associate/Support Team Member

JC Penny's - Fort Worth, TX - September 2012 to May 2013

Responsible for assisting guests with purchases, providing and maintaining a positive shopping experience.

Duties included: ensuring correct merchandising, functional neat organized department, displaying fixtures

and merchandise according to corporate resets/revisions, and cash handling. Support Team duties included:

breaking down freight and dispersing to their respective department, ensuring that all pricing issues such as

markups, clearance items, tags, and inventory were maintained and up-to-date, and placing/removing fixtures

throughout the store.

Inventory Lead/Stocker/Cashier

Wal-Mart - Cedar Hill, TX - August 2010 to April 2012

Described product to customers and efficiently explained details and care of merchandise. Recommended,

selected and helped locate and obtain out-of-stock product based on customer requests. Answered questions

regarding store and products, while maintaining knowledge of current sales and store promotions. Worked as

a team member performing cashier duties, product assistance and cleaning while providing excellent customer

service. Maintained cleanliness and presentation of stock room and production floor. Produced money orders

for customers. Developed

Reputation as an efficient service provider with high levels of accuracy.

Gym Director

Boys and Girls Club of Wichita Falls - Wichita Falls, TX - May 2009 to January 2010

Supervised and coordinated gym activities and schedules for 50 youth of different ages ranging 6-17. Enforced

safety procedures in accordance with facility policies and government regulations. Provided coaching,

mentoring, and consultation to youth to help guide them through their everyday struggles, whether it is at

school, throughout their neighborhood, or in the home.

Cashier

Atlanta Bread Co - Wichita Falls, TX - May 2008 to August 2008

Worked as a team member performing cashier duties, product assistance and cleaning while providing

excellent customer service. Managed kitchen operations for high grossing, fast-paced fair concession kitchen.

Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria. Answered

telephone calls and responded to inquiries Assisted co-workers Assisted in maintaining preparation and service

areas in a sanitary condition Cleaned up spilled food, drink and broken dishes, and removed empty bottles

and trash Cleaned work areas, equipment, utensils, dishes, and silverware.

Dock Worker

Yellow Freight Trucking - Irving, TX - September 2006 to January 2007

Used propane forklift to load trailer at warehouse. Prepared pallets by following prescribed stacking

arrangement and properly tagging pallets. Read work orders or received oral instructions to determine work

assignments and material and equipment needs. Sorted cargo before loading and unloading.

EDUCATION

business environment

Midwestern State University - Wichita Falls, TX

2013

ADDITIONAL INFORMATION

• Excellent analytical skills • Microsoft Office, Excel, PowerPoint proficiency • Strong research skills •

Outstanding interpersonal skills • Computer proficient • Attention to detail • Strong knowledge of business •

Leadership abilities • Strong knowledge of customer service • Fast learner • Energetic and organized • Attention

to detail • Excellent communication skills • Hard working and self motivated • Excel in problem solving • Able

to work independently • Forklift operation • Inventory control • Multi-tasking • Top sales performer